青島萬和牧源屠宰機械制造有限公司創建于2002年,是一家專業為大、中、小屠宰企業開發、設計、生產、安裝屠宰、分割生產線和各類屠宰機械設備的民營企業,公司產品先后出口外蒙、朝鮮、俄羅斯、非洲等國家,經過萬和人多年的不懈的努力,在我國屠宰分割設備上脫穎而出,與北京特豪,美國查維斯公司建立了長久的友好伙伴關系,為萬和產品走向市場墊定了堅固的基礎。
售后服務承諾書
After Service Commitment
為充分保護用戶的利益及維護我公司自身在廣大用戶中的良好聲譽,故對選用我公司產品的用永,我們特在質量和售后方面做出以下承諾:
In order to protect the interest of the users and maintain our good reputation among customers, we hereby make the following commitment regarding the product quality and the after service:
1、售后服務人員365天24小時服務,我公司響應時間2小時,48小時維修到位。定期派技術人員或售后服務人員進行巡檢。
Our after service is 24/7. The complain will be responded in 2hrs and the problem will be fixed within 4hrs. The technical or after service people will do routine inspection on regular basis.
2、對于我公司生產設備,產品質量實行三包,在用永正常使用設備的情況下出現質量問題,由我公司提供免費服務,質量保證期壹年,終身維護。
We supply “Three Guarantees” to our customer for the products made by our company, with one year warranty and lifelong maintenance. Should any quality problem occur during operation under the normal condition, our company will provide free check and maintenance.
3、對超過質保期以外的產品出現的質量問題,在接到用戶傳真(電話)后,我們保證做到24小時內由專業人員進駐現場進行搶修,待設備投入正常運轉后,再收取相關維修費用。
to the spot within 24hrs to solve the problem. The related charge will be collected when the equipment runs smoothly again.
4、對設備中的消耗品或零件使用壽命周期已過,需進行更換時,若用戶仍選用我公司的產品,我公司可根據對長期客戶實行優惠政策,將用戶所需產品以最優惠的價格供給用戶。
For the consumable parts of the equipment, when the working life is over, and if you still choose to buy them from our company, we will provide them at the most preferential price to you according to our policy for the long-term customers.
5、免費為用戶指導設備的使用、操作及維護。
We provide free instructions to our customers regarding the operation and maintenance of the equipment.
6、售后聯系方式:
地址:山東省膠州市北關工業園貴州路
電話:0532-82292639
傳真:0532-82292639
Contact information of our after service:
Address: GuiZhou Road Beiguan Industrial Park, Jiaozhou, Shandong, China
Tel: 86-532-82292639
Fax: 86-532-82292639